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Telehealth Services

Call  (785) 539-8700 for telehealth services.

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In order to continue to provide healthcare services to our patients, we have added telehealth visits as an option to keep patients safe and healthy during the COVID-19 (novel coronavirus) pandemic. Each telehealth visit is conducted by our providers.

 

In order to use virtual telehealth services from us, you can either use our patient portal or a videoconferencing app on your phone or computer. To request access to your patient portal, please fill out this online form.

Many insurance companies are waiving patient co-pays during the COVID-19 pandemic to encourage patients to continue to seek routine healthcare services. Please check with your insurance company for specific details.

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We can see you online via telehealth for the following health conditions:

  • Chronic condition follow-ups (blood pressure, diabetes, depression, anxiety, migraines, etc.)

  • Medication follow-ups

  • Rash and/or skin conditions

  • Lab follow-ups (although you would still need to visit our office for the lab draw)

  • Weight loss follow-ups

  • New patient appointments

  • Dietitian services

 

We CANNOT facilitate telehealth visits for physicals or well woman exams. If you would like to keep an in-person visit for these appointments, please read our coronavirus precautions and be prepared to adhere to our guidelines to protect both you and our staff.

Telehealth for Heart & Vascular Clinics

Once your portal is activated or you have access to a compatible videoconferencing app, you can request a telehealth visit for your next appointment. Many insurance companies are waiving patient co-pays during the COVID-19 pandemic to encourage patients to continue to seek routine healthcare services. Please check with your insurance company for specific details.

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We can see you via telehealth for the following types of appointments:

  • New patient appointments (from physician or self referral)

  • Cardiovascular follow-up appointments

  • Dietitian services

 

Our diagnostic testing services will continue in our office. However, we ask that patients scheduled for testing follow our COVID-19 precautions for the safety of patients and our staff. Please call 785-539-4644 to reschedule if you cannot adhere to these guidelines.

Scheduling a Virtual Telehealth Visit

Call us at 785-539-8700 (Primary & Wound Care) / 785-539-4644 (Heart & Vascular Clinics)  to schedule a telehealth visit to schedule a telehealth visit if the reason for your appointment follows the guidelines above. We will verify that you have the technology available to facilitate a telehealth visit.

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Your telehealth visit can be completed online through a web browser on a computer or mobile device, or through the Healow app (download here).

When we schedule your appointment, please plan to login to the appointment 5-10 minutes early to answer some screening questions, such as your current vitals, and to ensure your Internet connection quality is adequate for the visit. When you have completed this, you will wait for your provider to join the visit with you (much like waiting in a virtual exam room).

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Telehealth requires patients to have an adequate Internet connection to facilitate a video conference call. However, we can waive the requirements for the online video connection if patients do not have access to a camera on their devices.

 

We can use other videoconferencing methods to see you for a telehealth visit, but we prefer to use our patient portal to maintain patient privacy. If you are struggling to use the patient portal or cannot access it, please let our staff know so we can make other arrangements to see you virtually.

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For each telehealth appointment, make sure that you have your most recent information about your vitals. Vitals such as the most recent blood pressure, weight, heart rate, and temperature are ready for your provider.

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